processing and shipping

Effective Date: December 1, 2025

Products at Reflexshion are made-to-order and are not mass produced to reduce waste and overstocking. Once orders are received we beging producing and processing your order. 

Orders are typically processed with 2-5 bussiness days. Delivery time and fees varies depending on your location and order size: 

CANADA SHIPPING - ESTIMATED DELIVERY TIME

> Priority Shipping - Next Day (Local, Regional and National)

> Xpresspost - Next Day (Local and Regional), 2 days (National)

> Regular Parcel - 1-3 days (Local), 1-4 days (Regional), 4-10 days (National)

USA SHIPPING - ESTIMATED DELIVERY TIME

> Xpresspost USA Shipping - 2-3 days

> Expidited Parcel Shipping - 4-7 days

> Tracked Packet USA Shipping - 4-7 days

> Small Packet USA Shipping - 5-8 days

INTERNATIONAL SHIPPING - ESTIMATED DELIVERY TIME

> Xpresspost International Shipping - 4-7 days (Projected arrival by air, business days)

> International Parcel Shipping - 12+ days (Projected arrival by air, business days)

> Tracked Packet International Shipping - 6-8 days (Projected arrival by air, business days)

> Small Packet International Shipping - 6-10 days (Projected arrival by air, business days)

INTERNATIONAL ORDERS AND CUSTOMS

For customers outside our domestic shipping regions:

• All customs duties, taxes, and import fees are the buyer’s responsibility.
• Reflexshion cannot guarantee the timely clearance of international shipments and is not liable for any customs-related delays or additional charges.
• It is the buyer’s responsibility to coordinate with local customs authorities or shipping carriers if issues arise.

PLEASE NOTE

Delivery times are estimated and may be affected by weather conditions, customs processing, holidays, or periods of high shipping volume.

Reflexshion is not responsible for delays caused by the carrier or circumstances beyond our control. 

For the latest updates on delivery disruptions in your area, please visit the Canada Post Service Alerts page. Once an order has been shipped, any delays must be followed up directly with the carrier. We’re always here to help guide you, but we cannot guarantee delivery dates once packages are in transit.

OTHER CONCERNS

If there are issues related to incorrect delivery addresses or order discrepancies, we may contact you via email to resolve the matter promptly.